HeatSign Privacy Policy

Welcome to HeatSign (heatsign.com). HeatSign (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

Please read this Privacy Policy carefully. By using our site and services, you agree to the collection and use of information in accordance with this policy.

 

1. Information We Collect

We may collect information about you in a variety of ways to provide and improve our products and services.

• Personal Data You Provide to Us:We collect personally identifiable information that you voluntarily provide to us when you fill out contact forms, request a quote, apply for a free sample test, or subscribe to our newsletter. This information may include your name, company name, email address, phone number, mailing address, and details about your specific marking requirements.
• Data We Collect Automatically:When you access our website, we may automatically collect certain technical information, including your IP address, browser type and version, operating system, pages you visited, the time and date of your visit, and the referring URL. This information is collected using cookies and similar tracking technologies.

 

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Manage Our Services: To process your inquiries, sample requests, and orders, and to provide you with professional customer support.
• To Communicate With You: To send you information about our products, services, technical updates, and promotional offers. You may opt out of receiving marketing communications at any time by following the unsubscribe link in our emails.
• To Personalize Your Experience: To understand your industry needs and recommend the most suitable marking solutions for your application.
• To Analyze and Improve Our Website: To monitor website traffic and user behavior, allowing us to enhance our website’s functionality, content, and overall user experience.
• To Comply with Legal Obligations: To adhere to applicable laws, regulations, and legal processes.

 

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With Service Providers: We may share necessary information with trusted third-party vendors who perform services for us, such as logistics and shipping companies, payment processors, and marketing automation platforms. These parties are contractually obligated to keep your information confidential and secure.
• With Business Partners: To better serve your needs, we may share your inquiry with an authorized local distributor or partner in your region.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• In Case of Business Transfer: If HeatSign is involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction.

 

4. Data Security

We have implemented industry-standard administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include data encryption, firewalls, and secure server infrastructure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your Browse experience. Cookies are small text files stored on your device that help us remember your preferences, understand how our website is used, and assist in our marketing efforts. You can manage or disable cookies through your browser settings, but please note that doing so may affect your ability to use certain features of our website.

 

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access: You have the right to request copies of your personal data that we hold.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data for marketing purposes.

 

To exercise any of these rights, please contact us using the contact details provided below.

7. Links to Other Websites

Our website may contain links to third-party websites that are not operated by us. This Privacy Policy does not apply to those websites. We strongly advise you to review the privacy policy of every site you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children. If we become aware that we have collected data from a child without verification of parental consent, we will take steps to remove that information from our servers.

 

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

 

10. Contact Us

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

• Email: info@heatsign.com
• Phone / WhatsApp: +86-15061477073
• Address:Room No. 903, Building D1, No.999 GaoLang East Road, Binhu District, Wuxi City, Jiangsu, China